Privacy policy

Effective Date: 07/04/2026

Welcome to Kryva.in. Your privacy is extremely important to us. This Privacy Policy document outlines the types of information that is collected and recorded by Kryva.in and how we use, store, and protect it.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Introduction

Kryva.in is a Health & Beauty e-commerce platform committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

If you do not agree with the terms of this policy, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Details (processed securely via third-party gateways)

b. Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Time and Date of Visit

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders

  • To improve our website and services

  • To communicate with you regarding orders, updates, and promotions

  • To provide customer support

  • To prevent fraud and ensure security

  • To comply with legal obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

a. Service Providers

  • Payment gateways

  • Shipping partners

  • Marketing and analytics providers

b. Legal Authorities

When required by law or to protect our legal rights.

c. Business Transfers

In case of merger, sale, or acquisition, your data may be transferred.

5. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL Encryption

  • Secure Payment Gateways

  • Regular Security Monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

  • Access your personal data

  • Request correction of incorrect data

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at kryva.infinity@gmail.com.

7. Cookies Policy

Cookies help us understand user behavior and improve our services.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to read the privacy policies of external sites.

9. Children’s Information

Kryva.in does not knowingly collect personal information from children under the age of 13.

If you believe your child has provided personal information, please contact us immediately, and we will remove such data.

10. Payment Information

We do not store your payment details such as credit/debit card numbers. All transactions are processed through secure and trusted payment gateways.

11. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill orders

  • To comply with legal obligations

  • To resolve disputes

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date. We encourage users to review this page regularly.

13. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

Business Name: Kryva.in
Email: kryva.infinity@gmail.com
Phone: 9804380099
Address: 11 Akshoy Bose Lane, Shyambazar, Kolkata, West Bengal – 700004
GST Number: 19ALOPB5495R1Z2

14. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

15. Information Accuracy

We strive to keep your information accurate and up to date. You are responsible for ensuring that the personal data you provide is correct.

16. Marketing Communications

With your permission, we may send you:

  • Promotional offers

  • Discounts and deals

  • Product updates

You can opt out anytime by clicking the “unsubscribe” link or contacting us.

17. Log Files

Kryva.in follows a standard procedure of using log files. These files log visitors when they visit websites.

The information collected includes:

  • IP addresses

  • Browser type

  • ISP

  • Date and time stamp

  • Referring/exit pages

This data is used for analytics and site improvement.

18. Advertising Partners

We may work with third-party advertisers who use technologies like cookies, JavaScript, or web beacons in their advertisements.

These technologies help measure advertising effectiveness and personalize ads.

19. Legal Compliance

We comply with applicable Indian laws and regulations regarding data protection and privacy.

We may disclose your information if required:

  • By law

  • To protect rights and safety

  • To investigate fraud

20. User Responsibilities

Users agree not to:

  • Provide false information

  • Use the website for illegal purposes

  • Attempt to breach security systems

Conclusion

At Kryva.in, your trust is our priority. We are committed to protecting your personal information and ensuring a safe and secure shopping experience.