Terms & Conditions

Website Name: kryva.in
Business Email: kryva.infinity@gmail.com
Phone Number: 9804380099
Business Address: 11 Akshoy Bose Lane, Shyambazar, Kolkata, West Bengal, India – 700004
GST Number: 19ALOPB5495R1Z2
Category: Health & Beauty

1. Introduction

Welcome to kryva.in. These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms in full. Do not continue to use kryva.in if you do not agree to all the terms and conditions stated on this page.

The terms “Company”, “We”, “Our”, and “Us” refer to kryva.in. “You”, “User”, and “Customer” refer to the person accessing this website and accepting the Company’s terms and conditions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or accessing under parental supervision.

  • You are legally capable of entering into binding contracts.

  • The information you provide is accurate and complete.

We reserve the right to terminate accounts or refuse service if we suspect false information.

3. Products & Services

kryva.in offers Health & Beauty products, including skincare, personal care, and wellness items.

We strive to display accurate product descriptions, images, and pricing. However:

  • Product colors may slightly vary due to screen settings.

  • We do not guarantee that all product descriptions are error-free.

We reserve the right to modify or discontinue products without prior notice.

4. Pricing & Payments

All prices listed on kryva.in are in INR (₹) and inclusive of applicable taxes unless stated otherwise.

We accept multiple payment methods, including:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Cash on Delivery (if available)

We reserve the right to:

  • Change prices at any time without notice

  • Cancel orders due to pricing errors

In case of payment failure, the order will not be processed.

5. Order Acceptance & Cancellation

Once you place an order, you will receive a confirmation email or message. This does not guarantee acceptance.

We reserve the right to:

  • Cancel any order due to stock unavailability

  • Cancel orders flagged as fraudulent

  • Limit quantities per customer

Customers can request cancellation before the order is shipped.

6. Shipping & Delivery

We aim to deliver products within the estimated timeframe. However, delivery times may vary depending on location and external factors.

Key points:

  • Orders are usually processed within 1–3 business days

  • Delivery may take 3–10 business days

  • Delays may occur due to logistics issues

We are not responsible for delays caused by courier partners or unforeseen circumstances.

7. Return, Refund & Replacement

We offer returns and replacements under specific conditions:

Eligible cases:

  • Damaged products

  • Wrong items delivered

  • Defective products

Conditions:

  • Request must be raised within 3–5 days of delivery

  • Product must be unused and in original packaging

Refunds (if approved) will be processed within 5–10 business days to the original payment method.

Non-returnable items may include personal hygiene products once opened.

8. User Responsibilities

By using kryva.in, you agree:

  • Not to misuse the website

  • Not to engage in fraudulent activities

  • Not to upload harmful or illegal content

You are responsible for maintaining the confidentiality of your account credentials.

9. Intellectual Property Rights

All content on kryva.in, including:

  • Logos

  • Images

  • Text

  • Graphics

are the property of kryva.in and protected by intellectual property laws.

You may not copy, reproduce, or distribute content without written permission.

10. Limitation of Liability

kryva.in shall not be liable for:

  • Any indirect or incidental damages

  • Loss of data or profits

  • Allergic reactions or misuse of products

Customers are advised to check product ingredients and consult professionals if needed.

11. Disclaimer

All products sold on kryva.in are for general use. We do not guarantee specific results.

Health & beauty products may vary in effectiveness depending on individual conditions.

We are not responsible for any adverse reactions caused by improper usage.

12. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.

We do not control or endorse the content of third-party sites and are not responsible for their policies.

13. Privacy Policy

By using kryva.in, you agree to our Privacy Policy regarding the collection and use of your personal information.

We ensure:

  • Secure handling of customer data

  • No unauthorized sharing of personal details

14. Termination

We reserve the right to terminate or suspend access to our website without prior notice if:

  • Terms are violated

  • Fraudulent activity is detected

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Kolkata, West Bengal.

16. Changes to Terms

We may update these Terms & Conditions at any time without prior notice.

It is your responsibility to review this page periodically. Continued use of the website implies acceptance of updated terms.

17. Contact Information

For any questions regarding these Terms & Conditions, you may contact us:

Email: kryva.infinity@gmail.com
Phone: 9804380099
Address: 11 Akshoy Bose Lane, Shyambazar, Kolkata, West Bengal – 700004

18. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and kryva.in regarding the use of our website and services.

By using kryva.in, you acknowledge that you have read, understood, and agree to these Terms & Conditions.