Contact information
Welcome to Kryva, your trusted destination for premium Health & Beauty products. We are dedicated to providing you with the best quality products and a smooth shopping experience. Your satisfaction is our priority, and we are always here to assist you with any questions, concerns, or feedback.
If you need help regarding your orders, product information, shipping, returns, or anything else, feel free to get in touch with us through the details below.
Get in Touch
We believe in building strong relationships with our customers by offering reliable support and quick responses. Whether you have a query before purchasing or need assistance after placing an order, our team is always ready to help.
Store Name: Kryva
Website: kryva.in
Email: kryva.infinity@gmail.com
Phone Number: 9804380099
Address:
11 Akshoy Bose Lane, Shyambazar
Kolkata, West Bengal
Pin Code – 700004
India
GST Number: 19ALOPB5495R1Z2
Customer Support
Our customer support team is committed to ensuring that your experience with Kryva is smooth and hassle-free. We aim to respond to all customer queries as quickly as possible.
Support Hours:
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Monday to Saturday: 10:00 AM – 7:00 PM
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Sunday & Public Holidays: Closed
You can reach us via email or phone during business hours. For faster assistance, we recommend contacting us via email with detailed information about your query.
How We Can Help You
At Kryva, we offer support in various areas to ensure you have a seamless shopping experience:
1. Product Information
If you need detailed information about any product listed on our website, including ingredients, usage instructions, or benefits, feel free to contact us. Our team will guide you in choosing the right product for your needs.
2. Order Assistance
Have questions about your order? Whether it’s order confirmation, tracking details, or delivery updates, we are here to help. Please provide your order number while contacting us for faster support.
3. Shipping Queries
We strive to deliver your products safely and on time. If you face any issues related to shipping or delays, contact us and we will assist you with real-time updates.
4. Returns & Refunds
If you are not satisfied with your purchase, we are here to help. For return and refund-related queries, reach out to us with your order details and reason for return. Our team will guide you through the process.
5. Payment Issues
Facing trouble while making payments? Contact us immediately with the details, and we will resolve the issue at the earliest.
6. Feedback & Suggestions
Your feedback is valuable to us. It helps us improve our services and product quality. Feel free to share your experience or suggestions anytime.
Email Support
For any kind of assistance, you can email us at:
When contacting us via email, please include:
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Your Name
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Order Number (if applicable)
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Detailed description of your query
This helps us resolve your issue faster and more efficiently.
Phone Support
You can also reach us directly at:
9804380099
Our support team is available during business hours to assist you with urgent queries. Please note that during peak hours, response time may be slightly delayed, but we ensure all queries are handled promptly.
Visit Our Office
If you prefer to visit us or send physical correspondence, you can use the following address:
11 Akshoy Bose Lane, Shyambazar
Kolkata, West Bengal – 700004
India
We recommend contacting us before visiting to ensure availability and proper assistance.
Business Information
Kryva operates as a registered business under Indian GST regulations. We are committed to transparency and professionalism in all our operations.
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Business Category: Health & Beauty
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GST Number: 19ALOPB5495R1Z2
All invoices and transactions are processed in compliance with applicable laws.
Why Choose Kryva?
At Kryva, we aim to provide a superior shopping experience through:
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High-quality and authentic products
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Affordable pricing
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Secure payment options
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Fast and reliable delivery
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Dedicated customer support
We continuously work towards improving our services to meet your expectations.
Frequently Asked Questions
How long does it take to get a response?
We usually respond within 24–48 business hours.
Can I modify or cancel my order?
Yes, you can request order modification or cancellation before it is shipped. Contact us as soon as possible.
Do you offer returns?
Yes, we have a return policy in place. Please contact us for detailed instructions.
What if I receive a damaged product?
If you receive a damaged or defective product, contact us immediately with photos, and we will resolve the issue quickly.
Stay Connected
We encourage you to stay connected with Kryva for updates on new products, offers, and exclusive deals. You can always reach out to us for any assistance or information.
Final Note
At Kryva, your trust means everything to us. We are dedicated to delivering quality products and excellent service. If you have any questions or need support, don’t hesitate to contact us.
We look forward to serving you and making your shopping experience enjoyable and hassle-free.
Thank you for choosing Kryva!